On-Site Computer Solutions Inc. specializes in providing comprehensive I.T. solutions for small businesses. We work with business owners and managers to enhance the productivity and efficiency of their daily workflow. We have been in business since 1998 serving Alberta and select parts of BC.
Dealing with I.T. issues can be a distracting and disruptive to your daily business operations. On-Site allows you to concentrate on what you’re best at, your business; we take care of what we’re best at, your IT systems. Technology is constantly changing and it’s our job to stay informed with the latest standards and solutions. Our clients use us as a trusted source to communicate these latest trends and apply them to their business environments.
On-Site provides full service, hardware and support solutions for your new or existing business. We have authorizations and partnerships that allow us to purchase and support industry standard infrastructure that will allow your company to operate and grow to its full potential.
Immediate Support. Unexpected outages can severely interrupt your work flow. We employ several methods that
allow us to respond to these service requests as quickly as you require.
Remote Support. Remote support allows for fast response to service requests that may not require a site visit.
Remote sessions are billed at your regular service rate with 30 minute minimum charge, billed in 15 min increments
Scheduled Maintenance. Monthly or quarterly scheduled maintenance visits will ensure that all aspects of your
business I.T. systems are checked, tested and maintained on a regular basis. We have found that many critical items
are overlooked when proactive maintenance routines are not in place. Your OnSite account manager will meet with
you to discuss a maintenance schedule that will fit your business requirements.
Dedicated Account Manager. OnSite will assign you an account manager that will provide a single point of
contact for the majority of your service requests. Dealing with the same individual on a regular basis ensures
efficiency and promotes a better business relationship.